Our Customer Service team are available Monday-Friday 10.30am to 6.00pm
Central European Time (CET), requests sent outside of this time will be responded to the next working day.
Please ensure you complete this form with the correct information, as data protection and privacy laws prevent us responding via email, if the information you have provided cannot be validated against your account.
To avoid sore feet, follow our top tips to find your perfect shoe size. We always recommend giving your new shoes a trial run by wearing them for at least an hour indoors first – in case you need to change your size. If you are usually between sizes, we suggest you order the larger size and add an insole if necessary.
ALL SIZES ON THE SITE ARE UK SIZES
| UK SIZE | EUROPEAN SIZE | USA & CANADA SIZE | AUSTRALIA SIZE |
|---|---|---|---|
| 3 | 36 | 5 | 5 |
| 4 | 37 | 6 | 6 |
| 5 | 38 | 7 | 7 |
| 6 | 39 | 8 | 8 |
| 7 | 40 | 9 | 9 |
| 8 | 41 | 10 | 10 |
| 9 | 42 | 11 | 11 |
Heel heights are measured from the highpoint where the heel joins the shoe, right to the floor.
